Broadband

How Can I Improve my Broadband Speed?
There are a number of things that you can try to improve your broadband speed: Reboot your router. A restart will help clear up any interference. Change ...
Fri, 14 May, 2021 at 8:44 AM
Which is Faster, a Cable Connection or a Wifi Connection?
Since a cable connection enables you to physically connect an ethernet cable to your computer, it will provide a faster and more secure connection than via ...
Thu, 14 Jan, 2021 at 3:29 PM
Why Do I Get Lag Spikes While Gaming Online?
Lag spikes are generally caused by interruptions to your network, and while they resolve quickly, could have a direct effect on your response time when gami...
Thu, 14 Jan, 2021 at 3:43 PM
What is Packet Loss?
Information travels through a computer network in small units of data called packets. All of our day to day activities online, from emailing to streaming, i...
Thu, 14 Jan, 2021 at 3:52 PM
Why Do I Get Different Results on Each Speed Test?
There are many sites to choose from that provide a similar service with varying degrees of results. Any of the points below could contribute to the varying ...
Mon, 15 Feb, 2021 at 9:47 AM
What are the Different Internet Types?
The main internet connection types available to you are :  Fibre broadband: FFTH (Fibre to the home) and FFTC (Fibre to the cabinet)  FTTC Providers - E...
Wed, 20 Jan, 2021 at 3:44 PM
Will Changing Broadband Providers Resolve my Connection Issues?
This depends on the cause of the issue. Firstly, contact your current provider for the speeds you should be getting. Next, confirm that you are getting thes...
Wed, 20 Jan, 2021 at 2:53 PM
How do I Test the True Throughput of my Broadband Connection?
We recommend connecting with an ethernet cable when running a speed test, as it's far superior to Wi-Fi, and has fewer variables that can impact the te...
Wed, 20 Jan, 2021 at 3:10 PM
Where Should I Place my Router?
It is important to keep your router upright in a central place, and high up on a shelf or table to ensure the strongest signal. Do not keep it hidden or too...
Wed, 20 Jan, 2021 at 3:22 PM
What is the Cause of my Weak Broadband Signal?
Some of the reasons that your Wi-Fi Coverage may be weak are: If your router is not centrally located within the home, the walls and ceilings may be imp...
Wed, 20 Jan, 2021 at 3:19 PM
cta-image
can’t
find
what you’re looking for?
Submit A Ticket