Made a mistake? Or did you change your mind? Don't worry! Most broadband suppliers will offer their clients a cooling-off period of 14 days, where you can cancel the contract without paying a penalty. 

If you are under contract, you may need to give up to 31-days' notice, and cancellation fees may apply.


Important contact numbers to cancel a service:


Sky 0818 719 819

Virgin Media Freephone 1908 

Vodafone Freephone 1907

Imagine 1800 938 100

Pure Telecom 1890 987 550  

Rural Wifi 044 9 312 312 



Support and sales lines: